Coronavirus advice

The risk of catching coronavirus (COVID-19) is currently rated as low in the UK. However, it is good practice to do everything you can to prevent the spread of any virus, to help protect you and the people you work with.
Contacting your clients and asking them to let you know if they have recently travelled to any affected regions is one precaution you can take.

Basic hygiene measures also prevent the spread of infection. We recommend you keep hand sanitiser in your car and wipe down the steering wheel, gearstick, etc between clients. Keep your car well ventilated where possible, and advise clients to follow general NHS advice on hygiene matters.

We have outlined the government guidance for businesses in our article below.

If you are worried about symptoms, call NHS 111. Do not go directly to your GP or other healthcare environment.

The risk of catching coronavirus (COVID-19) is currently rated as low, according to the government. However, it is important to be aware of the official guidance for businesses, which we have outlined below.

If you are worried about symptoms, call NHS 111. Do not go directly to your GP or other healthcare environment.

Signs and symptoms of COVID-19

  • Cough
  • Difficulty in breathing
  • Fever

What to do if you or one of your member of staff or pupils becomes unwell and believe they have been exposed to COVID-19

If the person has not been to specified areas in the last 14 days, then normal practice should continue.

If someone becomes unwell and has travelled to China or other affected countries, the unwell person should be removed to an area which is at least two metres away from other people. If possible find a room or area where they can be isolated behind a closed door. If it is possible to open a window, do so for ventilation.

The individual who is unwell should call NHS 111 from their mobile, or 999 if an emergency, and explain which country they have returned from in the last 14 days and outline their current symptoms.

Specified areas

People who have returned from Hubei Province, including Wuhan, in the last 14 days should call NHS 111 for advice and self-isolate whether they have symptoms or not. 

Advice is in place for what to do if you have returned in the last 14 days from specified countries or areas. This is updated on an ongoing basis.

Preventing spread of infection

Public Health England (PHE) recommends that the following general cold and flu precautions are taken to help prevent people from catching and spreading COVID-19:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze. See Catch it, Bin it, Kill it
  • Put used tissues in the bin straight away
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available. See hand washing guidance
  • Try to avoid close contact with people who are unwell
  • Clean and disinfect frequently touched objects and surfaces
  • Do not touch your eyes, nose or mouth if your hands are not clean

Face masks for the general public are not recommended to protect from infection, as there is no evidence of benefit from their use outside healthcare environments.

Further information is available on the PHE blog and NHS.UK.

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